Bh Recompen Media
Legal

Privacy Policy

Last updated: May 28, 2026.

Introduction

Bh Recompen Media LLC ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our video hosting platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at bh-recompen.com (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services. By accessing and using bh-recompen.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you create an account, subscribe to our services, contact us via email or support channels, or interact with our platform. This includes:

  • Name, email address, and phone number
  • Company name and business information
  • Billing and payment information (processed securely through third-party payment processors)
  • Account preferences and usage patterns
  • Communications you send us, including support tickets and feedback

Technical Information

When you use our Site and services, we automatically collect certain technical data:

  • IP address, device type, browser type, and operating system
  • Pages visited, time spent on each page, and clickstream data
  • Video upload, playback, and viewing analytics
  • CDN performance metrics and video delivery logs
  • Error logs and crash reports for troubleshooting

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how you interact with our platform. These include:

  • Session cookies for authentication and platform functionality
  • Preference cookies to remember your settings and dashboard layout
  • Analytics cookies (with prefix "bhrm_") to track site performance and user behavior
  • Third-party cookies from analytics and marketing partners

You can control cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality. We respect the "Do Not Track" signal, though we do not alter data collection practices based on DNT headers.

How We Use Your Information

Bh Recompen Media uses collected information for the following purposes:

  1. Service Delivery — Providing, maintaining, and improving our video hosting platform and related features
  2. Account Management — Creating and managing your account, processing payments, and handling billing inquiries
  3. Communication — Sending transactional emails, service updates, security alerts, and responding to support requests
  4. Analytics and Performance — Analyzing platform usage, video performance metrics, and viewer engagement to optimize our services
  5. Marketing — Sending promotional content, newsletters, and product updates (with your consent or based on legitimate interest)
  6. Security and Compliance — Detecting fraud, preventing unauthorized access, and ensuring compliance with legal obligations
  7. Service Improvement — Conducting research, testing new features, and enhancing user experience

Sharing and Disclosure

Bh Recompen Media does not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

  • Service Providers — We share data with vendors and partners who assist in platform operation, payment processing, analytics, customer support, and CDN delivery (all under data protection agreements)
  • Legal Requirements — We may disclose information when required by law, court order, or government authority, or to protect our legal rights and safety
  • Business Transfers — In the event of merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction
  • With Your Consent — We may share information when you explicitly authorize us to do so
  • Aggregated Data — We may share anonymized, aggregated analytics and insights that do not identify individuals

Your Rights

GDPR Rights (EU/UK Residents)

If you are located in the European Union, United Kingdom, or other GDPR-regulated regions, you have the following rights:

  • Right to Access — Request a copy of your personal data we hold
  • Right to Rectification — Correct inaccurate or incomplete information
  • Right to Erasure — Request deletion of your data (subject to legal obligations)
  • Right to Restrict Processing — Limit how we use your information
  • Right to Data Portability — Receive your data in a structured, portable format
  • Right to Object — Opt-out of marketing communications and certain processing activities
  • Right to Withdraw Consent — Revoke consent for data processing at any time

To exercise these rights, contact us at privacy@bh-recompen.com. We will respond within 30 days of your request.

CCPA / CPRA Rights (California Residents)

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know — Request what personal information we collect, use, and share
  • Right to Delete — Request deletion of collected personal information
  • Right to Opt-Out — Opt-out of the "sale" or "sharing" of personal information (we do not sell data)
  • Right to Correct — Request correction of inaccurate personal information
  • Right to Limit Use — Limit how we use sensitive personal information
  • Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights

To submit a consumer request, email privacy@bh-recompen.com with "CCPA Request" in the subject line. We will verify your identity and respond within 45 days.

Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary depending on the type of data:

  • Account Information — Retained while your account is active and for a reasonable period afterward for legal and archival purposes
  • Video Data — Retained as long as you maintain a subscription; deleted upon account termination or manual removal
  • Analytics Data — Typically retained for 24 months; older data is aggregated or deleted
  • Billing Records — Retained for 7 years to comply with tax and financial regulations
  • Support Tickets — Retained for 2 years unless you request deletion

Security

Bh Recompen Media implements industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption in transit (HTTPS/TLS 1.2+) and at rest for sensitive data
  • Multi-region redundant infrastructure with geo-failover protection
  • Regular security audits and penetration testing
  • Access controls and role-based permissions for employees
  • Monitoring and logging of account activity and data access

While we implement robust safeguards, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13 without parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately at privacy@bh-recompen.com.

International Data Transfers

Bh Recompen Media is based in Oakland, California, and our servers are located in the United States. If you access our Site or services from outside the US, your information will be transferred to and processed in the US. By using our Site and services, you consent to this transfer. We implement appropriate safeguards, including Standard Contractual Clauses and adequacy determinations, to protect data transfers to countries with different privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our Site and update the "Last updated" date at the top of this page. If we make material changes that affect your rights or how we handle your information, we will notify you via email or a prominent notice on our Site before the changes take effect. Your continued use of our Site and services following such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@bh-recompen.com
  • Mailing Address:
    Bh Recompen Media LLC
    1999 Harrison St Suite 1800
    Oakland, CA 94612
    United States

We will make every effort to respond to your privacy inquiry within 15 business days.